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Privacy Policy

Last updated 10 November 2026

The short version: Okayzy shares your location only with the Circles you join, shows you exactly who can see you, lets you pause at any time, keeps no location trail on our servers, and never sells your data or shows ads.

This policy explains how Okayzy (the “app”, also listed in app stores as Okayzy Folks) handles your personal data. Okayzy is operated by Naynesh Shah, an individual based in India (“we”, “us”). We are the Data Fiduciary for your personal data under India’s Digital Personal Data Protection Act, 2023 (the “DPDP Act”).

Okayzy is currently in beta. We may change how the app works during the beta. If a change affects how we use your data, we will update this page and, for important changes, tell you in the app or by email first.

What Okayzy is for

Okayzy helps families and friends look out for each other. You join one or more Circles (for example “Family” or “Goa trip”). People in a Circle can see each other on a map, get a note when someone arrives at or leaves a saved place (a “zone”), share plans, reminders and medicine schedules, chat, and raise an SOS.

What we collect and why

What Why we need it
Email address To sign you in with a one-time code, and to contact you about your account.
Name and optional profile photo So the people in your Circles recognise you.
Age group (18 or older, or under 18) To ask for a parent or guardian’s consent when you are under 18.
Phone number (optional) Only so friends can find you from their contacts and invite you by text. It is never used to sign in.
Sign in with Google or Apple If you choose this, we receive your name and email from Google or Apple. We don’t receive your password.
Precise location, including in the background To show your Circles where you are and to send arrival and departure notes, even when the app is closed. Only while sharing is on.
Battery level To warn your Circle when your phone is about to die and sharing may stop.
Circles, zones, events, plans, lists and reminders you create To run those features for you and the people you share them with.
Medicine schedules, including for people you care for who don’t use the app To remind carers and record who gave a dose and when. This can be health information. It is visible only to the carers you choose.
Messages and photos in chat To deliver them to the other people in that Circle or Event.
Activity such as “Riya entered Home” or “Dad joined the Circle” To show your Circle’s recent activity feed.
Device and push token To send you notifications on the right phone.
Crash reports, performance data and basic usage statistics To find bugs and see which features are used, so we can improve the app.

Your contacts

If you choose to find friends from your contacts, the app turns each phone number into a scrambled one-way code on your phone and only compares those codes with codes of people already on Okayzy. Your contact list is never uploaded or stored.

Location, in more detail

  • Your location is shared only with the Circles you belong to, and only while sharing is on. You can pause sharing for one Circle or all of them at any time. Nobody else can switch that off for you, whatever your age.
  • Each Circle shows who can see you, and at what level of detail.
  • Our servers don’t keep a history of where you’ve been. We keep your current position for up to 15 minutes and your last known position for up to 24 hours, so your Circle sees where you were if your phone goes offline.
  • Your recent route history stays on your own phone. When someone in your Circle asks to see it, your phone sends it to them through our servers, which hold it for at most 15 minutes for delivery and keep no copy after that.
  • Arrivals and departures at zones are recorded in your Circle’s activity feed.

Chat

Messages and photos are stored on the phones of the people in the chat. Our servers only pass them along: text messages are held for up to 72 hours, and full-size photos for about 24 hours, so offline phones can catch up. After that, only the copies on people’s phones remain. If you delete a message you sent, it is removed for everyone. Reinstalling the app clears the copy on that phone.

Children and guardians

Under the DPDP Act, anyone under 18 is a child. If you tell us you’re under 18, your account stays limited until a parent or guardian confirms it with a verification code. A guardian also approves any Circle a child is invited to. A child can always see who can see them, and can pause sharing.

We don’t use children’s data for advertising or tracking across other apps, and we don’t build behavioural profiles of children.

Who we share data with

We don’t sell, rent or trade your personal data, and we don’t show ads.

Your data is shared:

  • With the people in your Circles and Events, as described above and as you control in the app.

  • With service providers that run Okayzy for us, only to provide the service:

    • Microsoft Azure, our servers, database and file storage, located in Central India.
    • Google Firebase, for push notifications, crash reports, performance monitoring, usage statistics and beta app distribution.
    • Google Maps Platform, for maps and travel times.
    • Apple, for push notifications on iPhone and Sign in with Apple.
    • Google, for Google Sign-In.
    • Zoho ZeptoMail, to email you sign-in codes.

    Some of these providers may process data outside India, under their own security and privacy commitments.

  • When the law requires it, for example a valid order from an Indian court or authority, or to protect someone from serious harm.

How long we keep data

Data How long
Your current position Up to 15 minutes
Your last known position Up to 24 hours
Chat messages on our servers Up to 72 hours (full-size photos about 24 hours)
Sign-in codes A few minutes
Account, Circles, plans, reminders and activity feed While your account is active
After you delete your account Removed from all Circles and hidden straight away, and permanently erased within 30 days, except where the law requires us to keep something longer

Your rights

Under the DPDP Act you can:

  • Access a summary of the personal data we hold about you and how we use it.
  • Correct or update it. Most of it you can edit in the app.
  • Erase it, by deleting your account in the app or by asking us.
  • Withdraw consent at any time: pause sharing, leave a Circle, turn off permissions in your phone’s settings, or delete your account. This doesn’t affect anything done before you withdrew.
  • Nominate someone to exercise these rights for you if you die or become unable to.
  • Raise a grievance with us, and if you’re not satisfied with our answer, complain to the Data Protection Board of India.

To use any of these rights, write to support@okayzy.com. We’ll reply within 7 days and try to resolve your request within 30 days.

Security

Data travels encrypted (HTTPS/TLS) between the app and our servers and is stored with our cloud provider’s encryption at rest. Sign-in sessions are protected by short-lived tokens, and the app can be locked with your phone’s fingerprint, face or passcode. No system is perfectly secure. If a breach affects your personal data, we will tell you and the Data Protection Board as the law requires.

Grievance officer and contact

Naynesh Shah, Grievance Officer, Okayzy Email: support@okayzy.com

Changes to this policy

We’ll post any update here with a new “last updated” date. If a change materially affects how we use your data, we’ll tell you in the app or by email before it takes effect.

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